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Buying a new telephone hardware system online is never an easy thing to do, and now that traditional lines and services are being replaced with VoIP, it can be even more confusing. The sheer amount of choice is daunting. No matter how tempting it is to just go with the easiest option, it could leave you with an expensive, lightly featured phone system. Here are eight key points that will help you decide what is important when you buy your new VoIP phone online: